Lifetime Warranty
Our technical products can be trusted to work in every condition. Our unyielding adherence to delivering only the best gives us the confidence to guarantee that every piece of gear we make is deserving of our lifetime warranty.
Pnuma promises to repair or replace any piece of our apparel that fails you. That includes defects in manufacturing as well as normal wear and tear. And, yes, that includes snagging your pants on a piece of barbed wire.
At Pnuma, we believe that we make the best product and stand behind it 100%. If what you've got isn't working for you, we want to help.
We are proud to be among the very few who have the confidence to offer our customers the most powerful promise available: a Lifetime Warranty on our entire line of Pnuma products – everything we make. Not for 30 days. Not for a year. For the life of the product.
With the promise comes some common-sense restrictions.
We will not guarantee products that have been abused or used for purposes other than intended. We will not guarantee products that have come in contact with harmful powders, liquids, heat sources, fire, and/or chemicals that degrade and/or destroy product fabrics, materials, and componentry. We will not guarantee permanently stained products.
If you have any problems with your gear and believe it qualifies for repair or replacement, the first thing to do is start is start the warranty claim process: Open Warranty Claim. Photos of the garment and areas of concern are needed to determine next steps, so please don't forget to include them with your claim.